Returns & Exchanges
At Blade & Rose, we want you to be completely satisfied with your purchase, which is why we offer a 28-day return window for items in their original, unworn condition. Whether it's a size change or a change of heart, our team is here to ensure a smooth and easy process for our customers.
Return Process
- 1.Check Eligibility
Ensure your items are unwashed, unworn, and still have all original tags attached within 28 days of your order date.
- 2.Complete Return Form
Fill out the returns slip included in your original parcel, indicating your order number and whether you require a refund or an exchange.
- 3.Package and Post
Securely package your items and send them back to our UK warehouse using your preferred tracked courier service to ensure safe delivery.
- 4.Processing and Refund
Once received, our team will inspect the items and process your refund or dispatch your exchange within 5-7 working days.